Service, AMC and repairs for your copier
Konica Minolta certified engineers, a call number for every complaint, and cover that suits how much you print.
Ways to keep a machine covered
Per-copy service contract (FSMA)
Like a rental, but on a machine you own. You pay by the meter reading each month and we keep the machine running. Exactly what is covered is written in the contract.
Good for offices that print a lot and want one predictable monthly bill.
Warranty
Comes with a new machine. The period is on your invoice. Warranty and free service stop if non-genuine toner or parts are used.
AMC
An annual maintenance contract for a machine you own, often taken when the warranty ends. Visits are covered; parts are as agreed in the contract.
Pay per visit
No contract. Call us when something goes wrong and pay for that visit. Any parts are quoted to you first.
Standby machine
On rental and per-copy contracts, if your machine has to come to our workshop we can leave a standby so work does not stop.
What happens when you call
Call or WhatsApp us
Tell us the machine and what is wrong. Your complaint is logged with its own call number.
An engineer is assigned
The office plans each engineer's route for the day, by town.
Parts are quoted first
If a part is needed and it is not covered, you get a quotation on WhatsApp before it is fitted.
Signed service report
The engineer records the work, parts and a photo, and the user signs off.
Nothing is forgotten
Any call still open after 48 hours is flagged to our office every morning until it is closed.
Book a service visit or ask about AMC
Tell us the machine model and what is happening. The form opens WhatsApp with your message ready to send.
- 98975 91206, 97607 78585, 70604 07024
- Haridwar office 01334 253101
- 9, Gandhi Market, Kathera Bazar, Jwalapur, Haridwar, Uttarakhand 249407